Crew Resource Management Case Studies
Crew Resource Management
Case studies
These case study packages offer practical, real-world examples of how Crew Resource Management (CRM) principles can be applied in operational settings.
Each package explores a different scenario, highlighting various human factors and operational challenges that can impact performance and safety.
Designed to be interactive and thought-provoking, the case studies help participants deepen their understanding of CRM and develop skills to apply these principles in their own work
Explore the Case Studies
Click on a title to expand and discover more about each case study.
This case study explores a B737-300 cargo flight where fatigue, organisational pressure, and environmental factors led to a runway incursion. It highlights how reduced alertness, communication breakdowns, and SOP lapses can impact safety during high-stress operations.
Key takeaways
- Impact of Fatigue
- Organisational and environmental factors
- Standard Operating Procedures
- Communication
A powerful learning tool to reinforce CRM principles, duty time awareness, and effective crew coordination.
This case study examines the fatal loss of control accident involving a Learjet 35A during a circling approach to Teterboro. The aircraft crashed into a commercial building, resulting in total destruction and loss of both crew members.
Key takeaways
- The impact of poor pre-flight planning and decision-making.
- How flight data monitoring can reveal SOP deviations
- The critical role of CRM and Leadership training in preventing procedural non-compliance
An essential training tool to highlight the value of proactive safety culture, effective monitoring, and leadership development within flight operations.
This case study explores a fatal runway overrun involving a Gulfstream G-IV that attempted take-off with the gust lock engaged, highlighting the consequences of procedural non-compliance.
Key takeaways
- The influence of organisational safety culture on crew attitudes and behaviours.
- How behavioural norms impact decision-making and SOP adherence.
- The importance of communication, accountability, and continuous learning in managing risk.
A powerful reminder of how culture and compliance shape safety outcomes in high-stakes operations.
The case study packages include:
- 1 hour (approximately) of self-paced online training
- Downloadable PowerPoint presentation of the case study
Have Any Questions?
Check out the FAQs.
Yes we can deliver CRM training programmes in-person at your location in the UK, and worldwide.
Yes this is a self paced online module designed to compliment CRM training. The package includes a PowerPoint presentation which may be resused for the purpose of internal training. (Not for resale)
Global Air Training is the market leading specialist in Crew Resource Management and Human Factors training. We have been working with airlines and aviation organisations worldwide since 1997. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist CRM training provider.
Each online case study package is priced at £45 per participant, there is no VAT for participants based outside the UK. Please contact us for a quote for multiple participants or bespoke requirements.
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The recent CRMI course I attended at Global Air Training has proved to be one of the highest quality instructional reviews I have attended. From the pre-learning package to the final presentation & evaluation Global Air Training has shown to be the most effective provider of aviation instructor skills training.
CRM Training Manager
International AirlineThroughout my aviation career, I have had the opportunity to attend numerous CRM training sessions. I firmly believe that Global Air Training offers the most comprehensive and professional CRM training available on the worldwide market today.
Professor of Aerospace Technology
US UniversityThe team of professionals at Global Air Training presented a week long course, highly competitive by American standards and certainly better than most. The courseware was well developed and cleanly delivered. The staff were meticulous about logistical details to ensure each student's needs were met.
