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Crew Resource Management - Operators Conversion Course

CRM OCC Training

In person
Virtual
2 Days

Course description

Comprehensive and tailored CRM Operators Conversion Course. Our experienced facilitators deliver a bespoke, company-specific 2-day CRM OCC course that covers all requirements specified by EASA & CAA.

The course includes case studies to help participants understand and apply the theoretical concepts to real-world scenarios. Bespoke training is tailored to your operations, company specific data, routes/aircraft types, and SOPs.

This course can be delivered at our UK training centre, the operators' location, or online via our advanced learning portal.

Contact our team today to discuss your CRM training requirements and how our bespoke CRM training can benefit your aviation organisation.

  • Classroom based instructor led training courses at our UK training centre
  • Live online sessions through our advanced Learning Managment System
  • In-company training options at your location.

CRM Operators Conversion (OCC) Programme

  • Human factors in aviation - CRM principle and objectives
  • Threat and error management
  • Human error and reliability
  • Personality awareness, attitudes and behaviours
  • Self-assessment and self-critique
  • Stress and stress management
  • Fatigue and vigilance
  • Assertiveness
  • Situational awareness - individual and shared
  • Information acquisition and processing - individual and shared
  • Automation and philosophy on the use of automation
  • Specific type related differences (if changing aircraft type only)
  • Monitoring and intervention
  • Workload management
  • Leadership, cooperation, synergy, delegation
  • Decision making and actions
  • Resilience development
  • Surprise and startle effect
  • Effective communication and coordination (inc. crew, ops, ground)
  • Cultural differences
  • Operators’ safety culture and company culture
  • Standard operating procedures
  • Organisational factors - factors linked to the type of operation
  • Case studies

Have Any Questions?

Check out the FAQs.

The course content meets the requirements of ICAO, EASA, FAA and most regulatory bodies worldwide. The course content and case studies can be customised to meet the needs of your operation. Please contact us to discuss any specific requirements.

This course can be delivered via in-person instructor led training (ILT) or via virtual instructor led training (VILT). Some regulatory bodies require in-person training. Please contact us for further information.

Global Air Training is the market leading specialist in Crew Resource Management and Human Factors training. You can be sure that our facilitators are experienced experts in the field. We are the only ISO9001 accredited specialist CRM training provider.

Please contact us for a quote that is tailored to your specific requirements.

On completion we provide certification to agreed regulatory requirements as applicable.

1000+

Aviation organisations already served

The recent CRMI course I attended at Global Air Training has proved to be one of the highest quality instructional reviews I have attended. From the pre-learning package to the final presentation & evaluation Global Air Training has shown to be the most effective provider of aviation instructor skills training.

Throughout my aviation career, I have had the opportunity to attend numerous CRM training sessions. I firmly believe that Global Air Training offers the most comprehensive and professional CRM training available on the worldwide market today.

The team of professionals at Global Air Training presented a week long course, highly competitive by American standards and certainly better than most. The courseware was well developed and cleanly delivered. The staff were meticulous about logistical details to ensure each student's needs were met.

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